LIBRARY HEADQUARTERS SERVICE AND CUSTOMER SATISFACTION SURVEY

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a)
b)
c)
d)
e)
f)
g)
ICT FACILITIES
a)
b)
c)
d)
e)
SERVICE QUALITY
a)
b)
c)
d)
e)
f)
g)
h)
BUILDING (CLEANLINESS / COMFORT)
a)
b)
c)
d)
e)
f)
g)
OPENING HOURS
a)
b)